Careers
Austin based since 2003, KICK PLEAT is a high-end, multi-brand establishment with storefronts in Austin and Houston. Now, in its 20th year, KICK PLEAT remains at the forefront of women's fashion. To compliment our in-store experience, we also maintain a strong presence online. By offering an omni-channel retail experience, KICK PLEAT ensures superior customer service for our clientele worldwide.
As a growing business we are always in search of energetic and motivated individuals to join our Austin, Houston and e-commerce teams.
For expressions of interest, please email a cover letter and your resume to info@kickpleat.com
Head of Marketing & Ecommerce
Austin, Texas Flagship Store | Full time
We are looking for a full time experienced head of marketing and ecommerce to transform the digital experience for our customer.
Requirements for the role:
- Ability to manage a multi-functional team of professionals
- Expert knowledge of and demonstrated experience in marketing including website development, email marketing, SMS marketing, social media marketing, display advertising and retargeting
- Utilize marketing platforms to improve and personalize the customer journey and increase conversions
- In depth understanding and experience with Klaviyo
- In depth understanding and experience with Shopify
- Expert knowledge in Google Analytics and other analytic platforms
- Ability to understand data and make actionable recommendations
- Focus on achieving sales targets
- Project management in regards to the website; maintaining current apps, homepage updates, policy updates, privacy policy updates, Google policy updates, Klaviyo policy updates, web page updates, etc.
- Ability to motivate team while achieving results on time and within budget
- Analytical thinking skills
- Planning skills
- Creativity
- Ability to multi-task and prioritize
- Ability to manage and understand advertising updates
Responsibilities of the role:
- Ensure all functional areas of marketing integrate to deliver innovative, omni-channel strategies that result in customer engagement with measurable results, brand awareness and growth
- Drive awareness, reach and profitable revenue growth by improving conversion rates and increasing online transactions while leveraging customer related management for lifetime value
- Develop digital marketing strategies that increase engagement and optimize return on investment
- Collaborate with digital marketing agency to develop strategies and tactics to drive revenue and site traffic, increase brand awareness, etc.
- Utilize marketing analytics tools to provide strategic and actionable insights and recommendations on campaign, website, and app performance
- This role provides collaborative work with Sales, Operations and IT to develop goals, strategies and initiate plans to grow revenue
- Oversea the development of the customer journey maps to optimize the customer experience, assure customer needs are addressed, and relevant marketing messages are delivered within an appropriate time
- Ability to manage and understand advertising updates
Previous experience is essential. High-end fashion experience will be highly regarded.
For expressions of interest, please email a cover letter and your resume to jessica@kickpleat.com
Stylist
Austin, Texas Flagship Store | Full time
Houston, Texas Store | Full time
We are looking for a full time Stylist and Sales Associate to create excellent client experiences and contribute to the business success.
Requirements for the role:
- Focus on achieving sales targets
- Consistently strive to deliver an exceptional client experience
- Naturally create loyal customers with a positive and professional attitude
- Continually seek to develop new clients while maintaining existing relationships
- Be a team player, establishing workable and effective relationships with all colleagues
- Ability to work under pressure, responsible, is highly organized, uses initiative and works proactively
If you are passionate about high-quality fashion and looking to excel your career with a fashion leader, then we want to hear from you.
Previous sales experience is essential. High-end fashion experience will be highly regarded.
Operations & Web Fulfillment Trainee
Austin, Texas Flagship Store | Full time & Part-time
Houston, Texas Store | Part-time
We are looking to add to our current back-of-house team of motivated and enthusiastic individuals. This position will work closely with the Operations Manager and the Ecommerce team.
Requirements for the role:
- Have a fine eye for detail and organization
- Reliable, self-starter for a very hands-on job
- Consistently strive to deliver an exceptional client experience
- Accurately receive, prepare and steam all incoming inventory
- Ship web orders accurately and per company standards
- Facilitate and assist in inventory management
- Respond to customer order inquires
- Deliver in-store purchases to local customers
- Assist team with special events as needed
- Daily support tasks to the sales floor team
- Drive revenue, achieving sales goals + motivating the team to reach individual/team goals
- Facilitate the interviewing process of potential candidates; train + supervise progress
- Ensure that company polices + protocols are being maintained by the team
- Manage company customer service standards
- Communicate frequently with management to identify opportunities + develop strategic methods for improvement
- Oversee time management of staff
- Ownership of productivity, sales goals and company protocols are assumed
- Communicate & manage team outreach
- Track store & individual numbers
- Identify & communicate strengths & opportunities of sales team
- Coordinate and/or support staff pk meetings
- Complete monthly team schedule
- Takes on the role of leadership with the staff
- Manages opening and closing duties to ensures completion
- Manage sales floor productivity & behaviors
We look forward to hearing from you!