Online Return Policy
Regular price and sale items discounted 50% or less are eligible for a full refund. Sale items discounted 51% or more are FINAL SALE.
1) Email us for approval and let us know what you are returning: firstname.lastname@example.org
2) After you receive approval, ship the item back to our address:
624 North Lamar
Austin, TX 78703
3) All tags must be intact and the item unworn or unused. If there are any signs of use we will not be able to accept the return, and the item will be returned to you at your expense.
4) You must ship the merchandise back to us within 7 business days from the day you receive the product to receive a refund back to the original form of payment. Customers are responsible for return shipping costs.
5) We will not hold items for exchange. Instead we recommend placing a second order to guarantee the item and size is in stock. Once your return is received we will immediately refund your original order if it meets the above criteria. Price adjustments will be honored on full price merchandise only if it was marked down within 7 days of the receipt of your package.
In-store Return Policy
Jewelry and sale items are FINAL SALE.
Returns for full price merchandise must be made within 10 days of purchase date. All tags must be intact and the item unworn or unused. If there are any signs of use we will not be able to accept the return.
Full price items are eligible for store credit or exchanges only. No exceptions.
Thank you for shopping at kickpleat.com! We appreciate your business and always hope to help you in the future.
If you have any questions, please contact us: email@example.com